Return and Return Policy

At Areej Maker, we want you to love your purchase. If you are not completely satisfied with the fit or quality of your clothing items, we are here to help with a hassle-free return and exchange process.

1. Eligibility for Returns and Exchanges

To be eligible for a return or an exchange, please ensure that:

  • The item must be unused, unwashed, and in the same condition that you received it.

  • The original price tags, labels, and packaging must be completely intact.

  • A request for return or exchange must be made within 3 days of receiving the delivery.

2. Non-Returnable Items

Please note that we cannot accept returns or exchanges for:

  • Items damaged due to mishandling, improper washing, or fabric tearing after delivery.

  • Products purchased during a special clearance sale or promotional offer (unless a manufacturing defect is present).

3. The Exchange Process

If you face any sizing issues (e.g., your shirt or pant does not fit perfectly), you can request an exchange:

  • Contact Us: Reach out to our customer service team via phone or official Facebook page within 3 days.

  • Replacement Shipping: Once we verify your request, we will arrange for the correct size to be sent to you.

  • Delivery Charges: For size exchanges due to personal preference, the customer is responsible for covering the return courier/delivery charges. If the mistake was on our end (wrong item or size sent), we will bear all delivery costs.

4. Damaged or Defective Items

We maintain strict quality control before packaging. However, if you receive a product with a genuine manufacturing defect (such as broken buttons, stitching issues, or severe fabric stains):

  • Please notify us immediately upon delivery with clear photos or a video showing the defect.

  • We will replace the item or offer a full refund at absolutely no additional cost to you.

5. Refund Policy

  • Refunds are only issued if the ordered item is out of stock for a replacement or if you received a defective product that cannot be replaced.

  • Approved refunds will be processed within 3–5 business days via mobile banking (Bkash/Nagad) or original payment methods.

Contact Information

For any return, exchange, or refund queries, please get in touch with our support team: 📞 Phone: 01310008866

📧 Email: info@areejmaker.com

🌐 Website: areejmaker.com